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Anyone else getting crashes on the Gem Swap Game?

 
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Gantros



Joined: 30 Jul 2007
Posts: 500

Posted: Thu Jul 03, 2008 8:06 pm    Post subject: Anyone else getting crashes on the Gem Swap Game?  

I got to about level 6 when I got a huge chain reaction, the last cascade bonus got to 560 points before the game crashed and I was forced to restart. Has anyone ad problems with the game crashing when achieving large chain reactions?
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Symphony



Joined: 13 Apr 2008
Posts: 2417

Posted: Thu Jul 03, 2008 8:20 pm    Post subject:  

I've had it crash on my once, where a pop-up appeared with some error message regarding shockwave.
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Bestile1



Joined: 21 Aug 2007
Posts: 836

Posted: Thu Jul 03, 2008 9:15 pm    Post subject:  

no... no problems here
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Ronald



Joined: 18 Oct 2003
Posts: 3488

Posted: Thu Jul 03, 2008 11:10 pm    Post subject:  

try to take screen shots and take notes on what could possibly make it crash.

make sure you clear your disk cache and you have lots of memory. not too many browsers opened at the same time.
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Ronald



Joined: 18 Oct 2003
Posts: 3488

Posted: Thu Jul 03, 2008 11:27 pm    Post subject: Re: Anyone else getting crashes on the Gem Swap Game?  

Gantros wrote: I got to about level 6 when I got a huge chain reaction, the last cascade bonus got to 560 points before the game crashed and I was forced to restart. Has anyone ad problems with the game crashing when achieving large chain reactions?

I think you meant 360 bonus. Was it like 12 chains?
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LabrnMystic



Joined: 27 Jul 2005
Posts: 2510

Posted: Fri Jul 04, 2008 2:57 am    Post subject:  

Heh, I don't know the strategy to get such a huge cascade yet.


However, as my friends and I have learned, some games just freeze when they think something "impossible" has just happened. I know when my friends and I played the old Conker game for the 64, I got a headshot on someone jumping up and they fell into the water and the game froze.

We assume the very idea that a headshot from the other side of the map seemed to ridiculous to the game, so it freezing was its way of telling us "No Freakin' Way!"
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Gantros



Joined: 30 Jul 2007
Posts: 500

Posted: Fri Jul 04, 2008 6:29 am    Post subject: Re: Anyone else getting crashes on the Gem Swap Game?  

Ronald wrote: Gantros wrote: I got to about level 6 when I got a huge chain reaction, the last cascade bonus got to 560 points before the game crashed and I was forced to restart. Has anyone ad problems with the game crashing when achieving large chain reactions?

I think you meant 360 bonus. Was it like 12 chains?

No, it WAS 560, about a third of the screen disappeared at once when I made a connection, and the funny thing is, it was unintentional.
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Corran



Joined: 12 Jul 2007
Posts: 671

Posted: Fri Jul 04, 2008 9:09 pm    Post subject:  

I had the same thing. A huge chain started near the top of the screen. All of a sudden I had a pop-up telling me there was a problem with shockwave.
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LabrnMystic



Joined: 27 Jul 2005
Posts: 2510

Posted: Mon Jul 07, 2008 2:22 pm    Post subject:  

Well, how can you plan a cascade that will wipe itself out?
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Ronald



Joined: 18 Oct 2003
Posts: 3488

Posted: Tue Jul 08, 2008 11:02 pm    Post subject:  

We're still looking into this bug. Might be crashing because of a buffer limit.
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LabrnMystic



Joined: 27 Jul 2005
Posts: 2510

Posted: Sat Jul 12, 2008 8:37 am    Post subject:  

Well, now I can add my name to this bug's list.

It did mention that shockwave couldn't handle it visually or something along those lines. I'll try to remember to get a screen-shot of the game if it happens again Ronald.
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Ronald



Joined: 18 Oct 2003
Posts: 3488

Posted: Mon Jul 14, 2008 3:19 pm    Post subject:  

We figured out what was crashing the game.

It should now be fixed.

Thanks for all the bug reports guys.
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