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My account has been rejected from the pay list

 
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henkcobra



Joined: 28 Jan 2008
Posts: 3959

Posted: Sun Aug 21, 2011 4:15 am    Post subject: My account has been rejected from the pay list  

For some reason I have been banded from the bonbon member site.

I got a mail from the company who handels the payments with the following text.;

Dear Henk,

Your subscription #: 107304301000037426 with http://www.pleasurebonbon.com/ has been cancelled as of 2011-06-29.

Your last billing date was 2011-06-12, when you were charged the amount of ?18.23.

If you wish to resubscribe to this website using a different billing method, you may do so by clicking on the website's link offered below.

http://www.pleasurebonbon.com/

For further details regarding this transaction and direct access to our online billing support services, available 24-hours a day, 365-days a year, please visit our support website.

Thank you for choosing CCBill as the e-merchant for your subscription!

Phone: 888.596.9279
E-mail: consumersupport@ccbill.com
Fax: 480.449.8820
Online Support Center: https://support.ccbill.com
International phone: (country code) + 800.6123.4500

Billing services provided by CCBILL, LLC

this was a month ago, but because it was just befor my holyday I didn't had the time to check it out.

I visited my bank and they told me that my credit card was oke. also the payments form my old credit card had to bee good, because the card would been ended in 2012 who can help me tih this problem.

I'm open for any help some one can give me.
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Artyom Derison



Joined: 04 Jul 2011
Posts: 1435

Posted: Sun Aug 21, 2011 10:17 pm    Post subject:  

Maybe someone hacked your account?
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Shadow_Twisted



Joined: 30 Aug 2008
Posts: 1435

Posted: Mon Aug 22, 2011 6:03 am    Post subject:  

Henk, I would recommend that you e-mail the CCBill Customer Service and see if they could provide you with any more information as to the exact cause of the failure. Also, it might be a good idea to get in touch with your financial institution and see if they had stopped the payment for any reason. I've had a friend in an online game end up getting banned temporarily due to her payment not clearing for cash shop currency, but it turned out her bank stopped the payment.

So e-mail CCBill, check with your bank, and see if you can track down the cause of the problem and how to avoid it in the future.
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henkcobra



Joined: 28 Jan 2008
Posts: 3959

Posted: Mon Aug 22, 2011 12:42 pm    Post subject:  

Shadow_Twisted wrote: Henk, I would recommend that you e-mail the CCBill Customer Service and see if they could provide you with any more information as to the exact cause of the failure. Also, it might be a good idea to get in touch with your financial institution and see if they had stopped the payment for any reason. I've had a friend in an online game end up getting banned temporarily due to her payment not clearing for cash shop currency, but it turned out her bank stopped the payment.

So e-mail CCBill, check with your bank, and see if you can track down the cause of the problem and how to avoid it in the future.

thanks for your advice

When I got this mail I raced to the bank and asked if they had somethign to do with it.

They said no.

I send a mail to ccbill tomorrow and ask how i can restart my payments to bonbon.

I hope that you are in good health and your loveones to.
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Shadow_Twisted



Joined: 30 Aug 2008
Posts: 1435

Posted: Mon Aug 22, 2011 2:47 pm    Post subject:  

I'm good, just been busy with school and whatnot. If the bank didn't do a stop payment, then hopefully it was just some minor technical issue with CCBill that's easily fixed. Hope the month of limited access passes by for you quickly
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Tearlach



Joined: 04 Oct 2008
Posts: 2744

Posted: Tue Aug 23, 2011 8:28 am    Post subject:  

henkcobra wrote: Shadow_Twisted wrote: Henk, I would recommend that you e-mail the CCBill Customer Service and see if they could provide you with any more information as to the exact cause of the failure. Also, it might be a good idea to get in touch with your financial institution and see if they had stopped the payment for any reason. I've had a friend in an online game end up getting banned temporarily due to her payment not clearing for cash shop currency, but it turned out her bank stopped the payment.

So e-mail CCBill, check with your bank, and see if you can track down the cause of the problem and how to avoid it in the future.

thanks for your advice

When I got this mail I raced to the bank and asked if they had somethign to do with it.

They said no.

I send a mail to ccbill tomorrow and ask how i can restart my payments to bonbon.

I hope that you are in good health and your loveones to.

I have to say Henk, that banks will never admit to anything that they do wrong. CCbilling are quite good and will reactivate your account, its just the wait until you regain your full membership and get to see the comic again that is the rub.
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henkcobra



Joined: 28 Jan 2008
Posts: 3959

Posted: Wed Aug 24, 2011 2:32 pm    Post subject:  

I will look into it, but now my work take sthe best of me now.
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henkcobra



Joined: 28 Jan 2008
Posts: 3959

Posted: Sun Sep 04, 2011 7:54 am    Post subject:  

I have rejoined the payment list

I only have to wait a month before I can see the royal pages again.
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henkcobra



Joined: 28 Jan 2008
Posts: 3959

Posted: Sun Sep 04, 2011 7:58 am    Post subject:  

I have rejoined the payment list

I only have to wait a month before I can see the royal pages again.
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Shadow_Twisted



Joined: 30 Aug 2008
Posts: 1435

Posted: Mon Sep 05, 2011 6:59 am    Post subject:  

Double posts still strike? Thought that would have cleared up by now
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henkcobra



Joined: 28 Jan 2008
Posts: 3959

Posted: Mon Sep 05, 2011 7:31 am    Post subject:  

Shadow_Twisted wrote: Double posts still strike? Thought that would have cleared up by now

and how are you doing with the skunk?

look like you will be a daddy in 9 months
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Shadow_Twisted



Joined: 30 Aug 2008
Posts: 1435

Posted: Mon Sep 05, 2011 11:16 am    Post subject:  

Nope. Remember, Henk, that in order for a pregnancy to occur, the female must be in heat and both species should be closely related. Tigers and skunks aren't close enough for me to worry about being a daddy, so I could pump her full up and not worry.
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Arcanus



Joined: 28 Aug 2011
Posts: 1385

Posted: Mon Sep 05, 2011 11:41 am    Post subject:  

If only that applyed to humans...
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Rune174



Joined: 29 May 2009
Posts: 5288

Posted: Mon Sep 05, 2011 1:58 pm    Post subject:  

Peh, I'm kinda jealous cause i really like Periwinkle.
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